Patch 14374856 application didn't bring in all the functionality
When the patch 14374856 has been applied, it didn't install the file ontsys.ldt as our system already has a higher version of this file.
The higher version of file ontsys.ldt was brought in by the patch 17039128, but when the patch 17039128 was applied it seems like some part of the code from the file ontsys.ldt was not installed.
As a result we are missing the OE System Parameter “Source Line for deriving COGS account on referenced RMA”( ONT_COGS_SOURCE_LINE_FOR_RMA).
We followed below presteps before applying the patch 14374856, still no use.
1. Relink the ad executables
adrelink.sh force=y "ad all"