Unified Inventory Management (Communications Industry) (MOSC)

MOSC Banner

How to configure MSS to send Notifications and e-mail for Trouble Tickets ?

in Unified Inventory Management (Communications Industry) (MOSC)

An updated KM article was made available in MOS:

Doc ID 852358.1 - How to configure MSS to send Notifications and e-mail for Trouble Tickets ?

I.  MSS PREFERENCES

II.  BACKGROUND PROCESSOR ( JOB MANAGER ) - SAMPLE SETTINGS

III.  WORKFORCE EMPLOYEE

IV.  ESCALATION METHODS - TESTE

    

V. TROUBLE ORGANIZATION - SAMPLE CONFIGURATION

VI.  Trouble Ticket Creation:  Notifications tab

    

VII.  RESULTS

VIII. STOPPING NOTIFICATIONS CREATED IN NOTIFICATION DEFINITIONS

    

IX.  SPECIAL CHARACTERS SUPPORT

X.  ADD HOC NOTIFICATIONS

XI.  TROUBLESHOOTING

   • Background Processor does not start

   • Job Queue is not updated

XII. REFERENCES

General Recommendations

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center