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No response from Oracle Support

edited Oct 24, 2014 1:58PM in Using the My Oracle Support Portal (MOSC) 2 commentsAnswered ✓

I created an SR 3-9702230641.

The issue is very urgent, so I asked the SR owner escalate the SR to Severity 1.

But no response from SR owner for over 6 hours.

Would someone please assist ?

Thanks

Mark

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