Lease and Finance Management - EBS (MOSC)

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Check out the new functionality in Service Contracts 12.1.3!

edited Dec 16, 2014 3:56AM in Lease and Finance Management - EBS (MOSC) 4 comments

Over the last few months, new functionality has been added to Release 12.1.3 via various patches.  Just in case you missed the announcements here are the highlights:

Driving Contract Coverage by Task Severity

Prior to Release 12.1.3+, users defined Reaction and Resolution Times based on the specific number of hours it took to respond to a task.  With Release 12.1.3+ (via Patch 17891741:R12.OKS.B), Reaction and Resolution Times can be defined as a variable number of hours depending on when a task gets created, thereby ensuring compliance with the promised service level agreements.  See Doc ID 1911887.1.

Contracts Merge

Users can now move assets from multiple source contracts to a single target contract using the new Contract Merge functionality (via

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