Teleservice - EBS (MOSC)

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Oracle EBS Service R12.1.3 customer security validation

edited Nov 6, 2014 10:01AM in Teleservice - EBS (MOSC) 2 commentsAnswered

Is there any core functionality within R12.1.3 Service application that allows me to store security questions/answers and passwords against a party for agent to confirm when talking to customer? Or would this need to be a custom development?

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