Siebel Business Process & Functionality (MOSC)

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Improving IIR Search performance

edited Nov 6, 2014 10:03AM in Siebel Business Process & Functionality (MOSC) 1 commentAnswered

We are using IIR 9.0.1 version and have two IDT tables IDT_ACCOUNT and IDT_CONTACT tables and IDX tables respectively.

We are facing performance issues in IIR search services which is taking around 2-3 sec for searching customer details as per below Search Definition score logic.

Need some help and suggestions regarding any specific parameter settings or any other methods to tune this search.

SCORE-LOGIC :Controls("Purpose=(Filter1 AND Filter2 AND Filter3 AND Filter4 AND Filter5 AND PER_NAME) MATCH_LEVEL=Conservative UNICODE_ENCODING=6"),Accept(101),

Matching-Fields("FullName:Person_Name,DOB:Date,CustomerKey:Filter1,ConEndDate:Filter2,ConCustType:Filter3,BrandSilo:Filter4,DOB:Filter5")

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