Receivables - EBS (MOSC)

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Refund not created

edited Oct 31, 2014 6:52AM in Receivables - EBS (MOSC) 1 commentAnswered

HI,

I have done all setups for receipt handling for refund as per the doc 283125.1 , but no refund got created on interfacing the credit memo. The invoice was receipted for the full amount , then the credit memo was interfaced and created. However, this did not create any refund.

Do I need to run some program to create the refund ? Is there any diagnostic tool to troubleshoot?

Thanks,

Amit

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