Siebel Business Process & Functionality (MOSC)

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Unable to save the product customization due to SIS OM PMT Service method Synchronize error

edited Nov 11, 2014 10:02AM in Siebel Business Process & Functionality (MOSC) 1 commentAnswered

Hello All,

When user try to save the product customization for a particular product, it error out with below message.

Error involing serivce 'SIS OM PMT Service', method 'Synchronize' at step 'Sync Order Line Item'. (SBL-BPR-00162)

Method 'SetFieldValue' of business component 'MACD Order Item XA' (integration component 'XA') for record with search specification

'[Name] = "our company product attribute name here e.g YP Code" ' returned the following error: "Error parsing expression '1,8' for field 'Text Value'.

Please continue or ask your systems administrator to check your application configuration if the problem persists (SBL-DAT-00481) " (SBL-EAI-04451) (SBL-BPR-00131)

Here is my observation:

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