CRM On Demand - Administration (MOSC)

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Link to Lead failing after SSO enabling

edited Nov 13, 2014 3:05PM in CRM On Demand - Administration (MOSC) 7 commentsAnswered

We just enabled SSO a couple of weeks ago. There are a few workflows in the system that will send emails with links (urls) to specific Leads and/or Opportunities. When the users click on those links they get an error related with SSO and/or authentication. Here are some facts and some things I have tried so far:

1- The ITS URL for SSO Authentications in the company profile is as follows:

https://adfs.COMPANY.com/adfs/ls/idpinitiatedsignon.aspx?RelayState=RPID%3Dhttps%253A%252F%252Fsso.crmondemand.com%252Ffed%252Fsp%26RelayState%3Dhttps%253A%252F%252Fsecure-ausomxcea.crmondemand.com%252FOnDemand%252Fuser%252FHomepage%253Fssoid%253DCOMPANY

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