Return reason defaulting from header to line
HI All,
We have 3 order types
RMA with credit -- this is a mixed order type with a return order header workflow
RMA without credit - this is a return order type with a return order header workflow
Replacement - this is a mixed order type with a standard order header workflow
Tried creating an order using RMA With credit order type and entered the return reason code at the order header level(present in the others tab of sales order form) and saved the order header. Created a new return order line on this order(with quantity as -1) but the return reason code field in the returns field is not defaulted to what was selected at the header level. It is asking user to input it.