Correcting Outstanding Receivable Amount in Oracle Loans
Hello,
We have a loan that is supposed to be for $287. Our AR staff accidentally created 2 receivable invoices for this amount, then at a later date deleted the duplicate invoice. However, the loan still shows both invoices in the Outstanding Receivables region, and thus the loan amount is overstated. Is there a way we can adjust the receivable amount and the loan amount? Thanks.
Denise