Siebel Open UI, Tools, Scripting and EAI (MOSC)

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Web Services Cache Issue in Siebel

edited Dec 16, 2016 12:26AM in Siebel Open UI, Tools, Scripting and EAI (MOSC) 1 commentAnswered

Hi Experts,

We are facing a peculiar issue in our Siebel 8.2.2.4 Open UI version.

For the PSCcObjMgr_enu component we have MaxMTServer=MinMTServer=20. So there will be 20 processes and each process can have say 100 tasks (based on the MaxTasks).

For the first session/task in all the 20 processes, the first Web Service call takes more time than it is expected. Normal: 2-5 seconds. Current: 200 seconds

Further analysis through log files revealed this: while the actual web service call took only 2 seconds, the remaining time was taken to load all the 432 Web Services into Cache.

We know that, only for the first session after the component is bounced, the Web Service Cache load will happen.

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