E9.1 External Mail Setup for Releases 8.9 and Later (Doc ID 1206873.1) - verify smtp server

E1 can connect to any mail server which supports standard SMTP protocol. Use the following steps to verify the setup of the SMTP server.

1. Ping the SMTP server. It should return with success.
2. To test the connection to the SMTP server, issue the following from the client PC and the enterprise server: telnet <smtpHost> 25. For example: telnet mail.jdedwards.com 25. It should return 220 <SMTP server name> SMTP.  Note: telnet port 25 to send email is the same for every smtp server.
3. If the line comes back beginning with 220, this verifies the integrity of the SMTP connection.
4. Follow this link to test sending e-mail through the SMTP server: