Address Book approvals - I am trying to set up an approval route where level is the approver and lev
00A19 Approver Routes
Action Code. . . I
Route Name . . . SIMPLE Simple Route
As of. . . . . .
And
/Or Level Role Assignee Description O
1 A 18683406 Howard Lionel x
Next Level
2 N 18770003 Chidambaram Sydney abc
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Above is a screenshot of the Approver Route setup.
I am getting the Level 1 notification and am able to approve as I should. However, the level 2 user is not getting any notification. The level 2 user does get notification if there role is changed from N to A.