Cannot open HFM Application
We've installed HFM 11.1.2.3.501 for an customer and they have 4 HFM Applications. Out of 4 apps, one of the app cannot be open from workspace.
When we open HFM Application, it keeps on loading and says server to connection has failed. But, we can open other hfm apps without any issues.
We've tried increasing timeout settings in IIS and OHS Mod file. Nothing helps. On Error log viewer, we are getting error like: Error occurred while accessing the safe array
Detail error:
File: CHsvDQI.cpp Version: 11.1.2.3.501.4628 Line: 3512 Error: (-2147220975)(0x80040211)(Error occurred while accessing the safe array.)
File: CHsvDataExplorerDQI.cpp Version: 11.1.2.3.501.4628 Line: 498 Error: (-2147220975)(0x80040211)(Error occurred while accessing the safe array.)