Teleservice - EBS (MOSC)

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Service Request Problem code LOV shows all problem codes

edited Dec 4, 2014 8:16AM in Teleservice - EBS (MOSC) 3 commentsAnswered ✓


Hello,

In create service request form, problem code LOV is showing all problem codes inspite of the problem code mapping for Service request types.

Attached screenshot for reference.

Is there any additional set up to do this filtering. Appreciate any pointers on this.

Thanks

Alex

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