Enterprise Service Automation (ESA) - PSFT (MOSC)

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Submitted project expense reports not going to project manager for approval

edited Jul 28, 2017 8:12PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 5 commentsAnswered ✓

Hi, I have my workflow setup on transaction definition to go HR Supervisor, Prepay Auditor, Project Manager for approval. However when I submit the report, it doesn't get routed for approval to the project manager. However if I disable Prepay Auditor approval, then the a submitted expense report is routed to the project manager for approval. I have no issues with a Travel Authorization, which is a head scratcher since my ERApproval and TAApproval are setup the same but I'm getting different results.

I'm on V9.2 with Image 9 installed.

Has anyone encountered this issue and what did you do to resolve it?

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