Field Service - EBS (MOSC)

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External repair execution in Spares Management

edited Dec 10, 2014 10:05AM in Field Service - EBS (MOSC) 7 commentsAnswered

Hi Team,

We were facing issues on configuring Warehouse Replenishment planning (Spares Management) for executing External Repair Execution in few of the scenarios. The 3 major scenarios that we have are -

Scenario 1: Customer returning defective goods to return centre, items getting repaired in vendor repair centre and getting shipped to fulfilment centre for future customer demands.

Scenario 2: Customer returning defective goods to return/Fulfilment centre. Items getting repaired in vendor repair enter and getting shipped back to return/fulfilment centre for future customer demands.

Scenario 3: Customer returning defective goods to return centre. Items getting repaired in vendor repair/fulfilment centre and finished goods being made available for future customer demands in the same centre.

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