Depot Repair - EBS (MOSC)

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Unable to save serial number

edited Dec 11, 2014 4:54AM in Depot Repair - EBS (MOSC) 22 commentsAnswered ✓

Hi Team,

Please assist me on the attached error. I did the investigation on the below error and found the below doc id. I got the understanding however not able to understand what I should reply to user apart from the wordings which is mentioned under the doc id. i.e. what eactly user should do or I advice him to do so that user can easily follow those steps to get rid of this issue in future also.

Depot Repair: Install Base Instance Is Not Available To Select For Repair Order Return (Doc ID 1486776.1)

Appreciate your quick response.

Regards

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