Procurement - EBS (MOSC)

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Customizing Requisition Notification Message after timeout

edited Jun 26, 2018 1:15AM in Procurement - EBS (MOSC) 2 commentsAnswered

Hi,

  When enabling the timeout feature of the Requisition workflow approval notifications, the user receive an email message stating at the subject email message "Subject:  Canceled: Purchase Requisition 999999 for Doe, John (999,999,999 USD)". Our users are confused believing the requisition has been cancelled while in fact the timed out notification has been "withdrawn for lack of response in a timely manner". In the same email message in the top part of the body section you find "You earlier received the notification shown below. The notification is now canceled, and no longer requires your approval.."  that can be rewritten to

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