Report for replacement details in Exchange scenario
Hi,
Business requirement to have a report which gives In warrenty replacement details in Exchange scenario.
i.e - Fresh item sale to customer as A under warrenty of 18 month.
During 6 Month it received back from customer due to failuer A
User give replacement as B(Ship Line) against A (RMA Line )
B again failed after 2 months and return from customer.
User give replacement as C(Ship line) against B( RMA Line)
C again failed after 4 months and return from customer.
User give replacement as D(Ship line) against C(RMA Line)
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Report needs to provide such back tracking of any serial number which is under warrenty and returned by Customer.