PPR stuck at Formatting Status
Hi all,
We are testing PPR for the first time and it is being stuck Formatting Status.
If we click on Show Details, It shows a record with Status "Formatted - Ready for Printing" > we click on Take Action > it requests to enter a printer!
Please can you clarify why should we input a printer? and how can we remove this step or where the Printers are setup?
Kindly note that we didn't do any setup for the PPR, we used to use the Payment Batch of 11i and now after upgrade we need the same simple process.
What are we missing and can't we complete a PPR without any additional setup?