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I'm trying to create a new SI via MOS (Settings > Administrative > Support Identifiers > New), but t

edited Apr 29, 2019 6:05PM in Using the My Oracle Support Portal (MOSC) 2 commentsAnswered

I'm a CUA of 2 CSIs & I'm trying to create an SI related to one of these CSIs. The Organization/Account field of the New SI screen is read-only and set to the wrong CSI (for restricted use), How can the Organization/Account field be changed to an alternative CSI?

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