Payables and Cash Management - EBS (MOSC)

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Payment Document error - Used by another Payment batch

edited Dec 20, 2014 5:54AM in Payables and Cash Management - EBS (MOSC) 1 commentAnswered

Good day. My company is having an issue with our payments. We typically record our bank wires in EBS after the payment is made and we navigate to Payments-->Entry-->Payments. We then select:

Type: Manual

Bank Account: Our bank wire account

Document: Wire

However, when attempting our last bank wire recording in Payments, our system froze up and the user had to exit the system. Now, whenever we go to try to create a new bank wire, we receive the following error message (also, see attachment):

"APP-SQLAP-10380: You cannot select this payment document because it is in use by another payment batch. Please select another payment document".

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