Splitting Sales Order Line Generates Two Different Item Number

Hallo.

I have one internal item number which have two customer item number.

E.g. internal item number 1100.

Customer item number:

• AA
• BB

Both customer item number are active.

I created sales order using customer item number BB, but when splitting the sales order line, it created two lines as below:

• Line 1.1, ordered item BB
• Line 1.2, ordered item AA

Normally, it should created two lines with the same item.

Does anybody have the same problem?

Ps:

I'm using Oracle EBS R12

Thanks in advance.