Procurement - EBS (MOSC)

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Are you occasionally getting complaints that the Purchase Order pdf file is not making it to the Sup

edited Dec 30, 2016 7:59AM in Procurement - EBS (MOSC) 7 comments

When the output format for a Purchasing document is in PDF format, a concurrent request is submitted during the approval of the document to generate the PDF.  On occasions this process may fail which results in the Approver and/or Supplier not receiving the PDF file.

Need help on finding these failed processes and the Purchase Orders they correspond to? 

See Doc ID 1955731.1 'Aid to Returning Purchasing Documents that have Failed in the PO Output For Communication (POXPOPDF) Concurrent Request' which provides a quick sql script that can be run to identify these transactions.

Run this on a routine basis to check for failed items or when a user or supplier is reporting they didn't receive the document.

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