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How do I look up a bug that is not directly tied to an SR that I have put in? I have bug numbers (no

edited Jan 9, 2015 10:28AM in Using the My Oracle Support Portal (MOSC) 4 commentsAnswered ✓

We are working on a large deploy of Taleo. We have discussed various bugs with the Product Management team and been given Dev bug numbers (examples are 19560355, 17347497, 18863480). These are not SR numbers, but there are likely SRs behind the bugs.

Can I input the numbers I shared above into the search box and get information on that bug?

If so, is there something special about how I have to input it? I have tried just using the number string, i.e. "19560355" but I get nothing returned. Is there a prefix or suffix I need to use or another modifier?

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