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How to create a multi select picklist?

edited Jan 15, 2015 10:17AM in CRM On Demand - Administration (MOSC) 10 commentsAnswered ✓


I have a pick list field under record type "Contacts". For a particular value selected in this pick list , I need to add a specific value to the new field. How do I go about designing the process?

I am thinking cascading pick list might be correct!

Any suggestions?

Example

Record Type : Contact

Pick list field: Place of work

Pick list values: London,Houston,Paris

Pick list field: Location of work

Pick list values: Value X, Value Y, Value Z

If pick list value "London" is selected, then I need to have "Value X" in Pick list field "Location of work"

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