Disk Storage 2000, 3000, 6000 RAID Arrays & JBODs (MOSC)

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ST6540 Health status 'No Contact' from CAM software

edited Jan 21, 2015 10:03AM in Disk Storage 2000, 3000, 6000 RAID Arrays & JBODs (MOSC) 1 commentAnswered

I just reboot storage controller and re-register Storage to CAM.

Storage registration on CAM succesfully without any error. I'm able to check current volume, physical disk, generate support data etc, but Its health status keep showing 'No Contact' instead of OK or degraded (due to old firmware detected). See the screenshot below. Is this normal or something wrong with the storage connection?

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