Order Management - EBS (MOSC)

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RMA line stuck in "Awaiting Return"

edited Jan 25, 2015 10:00AM in Order Management - EBS (MOSC) 1 commentAnswered

Hello Friends,

RMA line stuck in "Awaiting Return", I have checked and found that records got stuck "RCV_TRANSACTIONS_INTERFACE" with PROCESSING_STATUS_CODE = Error, TRANSACTION_TYPE= RECEIVE, PROCESSING_MODE_CODE =BATCH and TRANSACTION_STATUS_CODE = PENDING.

I have re-submitted Receiving Transaction processor with stuck group id but no luck. Same error record, i couldn't see in Transaction status summary and no error message in workflow also.

Please suggest, Shall i delete these records from rcv_transactions_interface and try to process workflow?

Thanks

Laks

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