Financial - JDE1 (MOSC)

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voiding unapplied cash

edited Jan 22, 2015 5:40PM in Financial - JDE1 (MOSC) 2 commentsAnswered

We are on JDE E9.1 issue has come about when:

Spreading an unapplied cash (RU) via AR (we are an real estate/ar site) there was a remaining amount which was converted to new RU which was further spread.

The business is requried to void the second RU as it incorrectly applied.

When the voided RU is posted it caused an out of balance error.

Any ideas ?

So far we have attempted:

1. void the the original spread, but this does not allow us to access to the complete payment.

2. void the only the spread in error result in out of balance error in G/L, also tags all records for that payment id with void date?

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