Enterprise Service Automation (ESA) - PSFT (MOSC)

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expense report not routed to approver

edited Jan 27, 2015 10:03AM in Enterprise Service Automation (ESA) - PSFT (MOSC) 2 commentsAnswered

Hi there,

We are using PeopleSoft 9.1. We now have 5 new approvers that are not getting their employees' expense reports. E.g  Employee A reports to Manager 1. Under Organizational Data, Employee A's supervisor is Manager 1. When Employee A creates an expense report and submits it, it goes to the Expense Report Administrator since the Manager 1 was not being recognize by PeopleSoft as an approver. Please advise.


Thank you,

dante

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