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Invoice Data Diagnostics Report will not download

edited Aug 20, 2021 10:39AM in Technology Stack - EBS (MOSC) 1 commentAnswered

Hi,

I am trying to run and download the Invoice Data diagnostics report. After it runs, I can view the report, but I can not download it. I click on Download Report and save it to my computer, but when I go to open/extract the folder I get the following:

Cannot Complete the Compressed (zipped) Folders Extraction Wizard

The compressed (zipped) folder is empty.

I am able to run and download other diagnostic reports without any problems.

Have you encountered this problem before, and what did you do to fix the issue?

Thanks,

Dana

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