Field Service - EBS (MOSC)

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Can EAM work order handle through Mobile Field Service so that it can be update through PDA and othe

edited Feb 3, 2015 10:57PM in Field Service - EBS (MOSC) 2 commentsAnswered ✓

Hi,

My Client has purchased Mobile Field Service license and already EAM is implemented.

He has a requirement to use EAM work order to be handled through Mobile Field Service module. 

Client has already installed Marketing equipment like Refrigerators in the shops. These refrigerators are captured as EAM Asset and work orders are used to capture Asset transfers and other maintenance activities.

Customer’s calls are logged in to Ebiz as Service Request and work order is created. This work order has to be visible and updatable through Mobile devices like PDA, Android.

The question is ‘can this requirement addressed through mobile field service’.

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