Debit Memo Reversal - Chargeback

Hi,

We had created a chargeback. Now, at the time of reversing a receipt, normally the chargeback also gets reverse. But in our case, system forced us to select the option of debit memo reversal which resulted in the creation of a debit memo. Now, the chargeback is still open. Is there a way, of closing the chargeback or do we have to do a manual credit for this.

Can you please let us know, how to close a chargeback if a receipt is been reversed through debit memo reversal.

- Cesar