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"Authorization required" Dialog Box when Attempting to View a File in AutoVue Integrated to UCM only

edited Feb 12, 2015 10:05AM in AutoVue (MOSC) 3 commentsAnswered

Only when access the UCM with HTTPS, I get the Authorization required box when Attempting to View a File in AutoVue, User can access the file after entering the username/password. UCM logs shows the below ERROR.

ERROR [[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] (?:?) - Cannot get username.... ERROR [[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] (?:?) - Failed to decrypt username com.cimmetry.vuelink.authentication.BasicAuthorizationException: Access denied: authorization required         at com.cimmetry.vuelink.ucm.UCMContext.getBackendSession(Unknown Source)         at com.cimmetry.vuelink.ucm.actions.GetProperties.execute(Unknown Source)         at com.cimmetry.vuelink.ucm.actions.GetProperties.execute(Unknown Source)         at com.cimmetry.vuelink.Vuelink.doPost(Unknown Source)         at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)         at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)         at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)         at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)         at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)         at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:119)         at java.security.AccessController.doPrivileged(Native Method)         at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:324)         at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:460)         at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:103)         at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:171)         at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)         at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:163)         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)         at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3730)         at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3696)         at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)         at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)         at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2273)         at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179)         at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1490)         at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)         at weblogic.work.ExecuteThread.run(ExecuteThread.java:221) ERROR [[ACTIVE] ExecuteThread:

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