Payables and Cash Management - EBS (MOSC)

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Check Is Not Displayed In Unclear Transaction Lookup

edited Aug 20, 2021 7:32AM in Payables and Cash Management - EBS (MOSC) 9 commentsAnswered

Hi,

We need to unclear a check but it is not displayed in the Number look-up on the Find Transactions form from Cash Management => Manual Clearing => Unclear Transactions.

We select the Detail and Payment radio buttons and enter the first two characters of the check number in the Number field.  The check is not displayed in the results window but the lookup does return others.  Document 557820.1 outlines the setting for the recon_accounting_flag in the ap_system_parameters_all table and ours is set to 'Y'.

The status of the check is RECONCILED.  Do we need to "unreconcile" it first and if so, how do we accomplish that?  I did find documents that indicate running and reviewing Unreconcile Bank Statement may provide some insight but the output of that report is empty.

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