Distribution - JDE1 (MOSC)

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How to void unposted voucher that has voided payment?

edited Feb 16, 2015 5:26AM in Distribution - JDE1 (MOSC) 7 commentsAnswered ✓

Hi Expert,

We have unposted voucher that can not be posted due to an error message "Out of balance".

This voucher already paid and the payment's batch already posted.

Because of error "out of balance" appears, user decide to void the payment and post the void batch.

Then she tries to void the voucher so she can re-create the new one (Voucher match to Receipts).

When she void the voucher, an error appears said that voucher can not be deleted.

I know it's because the voucher is not posted before, but she already void the payment.

Now, how can I fix this??

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