Install Base and Asset Tracking - EBS (MOSC)

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Re activate contract and its billing as it got terminated due to IB instance Expired by IB correctio

edited Mar 7, 2016 10:03AM in Install Base and Asset Tracking - EBS (MOSC) 4 commentsAnswered

Hi All

We ran IB error correction and syncronization program to clear Stuck IB transaction. This has expired some of the active IB instances for which option class was not having IB flag enabled in Inventory. As instances got expired the corresponding covered line got terminated on contract and inturn service line also got terminated. Billing also stop. Please let us know what are the steps which i should follow in order to perform below activity.

1. Un expire IB instances

2. Change status from Terminated to Active of Covered line, Service line and Contract header

3. Reactivating Billing schedules

Thanks in Advance...

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