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Siebel Business Process & Functionality (MOSC)

Replace retired product at the time of Modify/renewal

Feb 16, 2015 1:44PM edited Dec 16, 2016 12:08AM in Siebel Business Process & Functionality (MOSC) 3 commentsAnswered

Hello- We're using Siebel asset based ordering (ABO) to capture the subscription. We're using on Siebel eMedia 8.1.1.9. Here is our requirement.

Lets say user has purchase product A and product B.
We've created 2 asset line items (A &
After a month product A is retired and we've added product C as a replacement of A
Now when customer modify subscription we want Siebel to automatically replace product A with product C

How could we do this in ABO? Is this available out of the box?

Thanks

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