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Fault Module Name: orageneric11.dll, can not connect database or start Listener

edited Feb 25, 2015 10:04AM in Database Administration (MOSC) 5 commentsAnswered

Hi, Would anyone please advise on the following error,


We are getting those error while trying to connect to database or trying to start Listener.


DB Version: 11.2.0.3

OS Version: Windows Server 2008 R2


While trying to connect database:

Full Error Message while trying to connect to database:


Problem signature:

  Problem Event Name: APPCRASH

  Application Name: sqlplus.exe

  Application Version: 0.0.0.0

  Application Timestamp: 4e7b34e2

Fault Module Name: orageneric11.dll

  Fault Module Version: 11.2.0.3

  Fault Module Timestamp: 4eb21704

  Exception Code: c0000005

  Exception Offset: 000000000016fcdd

  OS Version: 6.1.7600.2.0.0.272.7

  Locale ID: 1033

  Additional Information 1: 88fc

  Additional Information 2: 88fc5ad8e7b71a467a2be542a658dc84

  Additional Information 3: 4b6e

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