Announcements for Payroll and OTL can now be found in the Announcements - Payroll and OTL - EBS (MOSC) subcategory. Follow to be sure you don't miss a thing!
Retropay Enhanced is not Creating Retro Entry in the Current Unprocessed Payroll Period
Hello,
We are running the Retropay (Enhanced) process and it seems to create entries in PAY_RETRO_ASSIGNMENTS, PAY_RETRO_ENTRIES but does not create the Retro Entries for the Element in the current Payroll Period which were shown in the Retro-Notifications Report. The retro changes are captured in the pay_process_events table, but are still not created by Retropay process.
Our Retro element is of same classification as of the base element and its Overtime element.
We can see the Retro changes in the Retro Status screen as well. We are on 12.1.3 and we have Canada (CA) legislation.