How to correct -ve Unapplied Amount showing in "Unapplied and Unresolved Receipts Register"
Hi AR Experts,
I have some negative unapplied amount appearing in Unapplied and Unresolved Receipts Register report for some payments. Can some body tell me the reason and the method how can it be corrected?
For Example, currently I have a transaction of say -100 appearing in Unapplied and Unresolved Receipts Register aginast one payment and then 60 of another payment related to same customer due to which net -40 is showing as total for that customer. This is the same difference we are having in GL-AR recon. Kindly let me know the reason and steps to correct it.
Thanks