Sales, Marketing, and Territories Apps - EBS (MOSC)

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ASN: Personalization leads to error page

edited Feb 18, 2016 1:55PM in Sales, Marketing, and Territories Apps - EBS (MOSC) 8 commentsAnswered ✓

Dear community,

on R12.1.3 ASN module Sales I created a "Massage LOV Input" field on the create task page (sales dashboard). I confirmed the changes and afterwards wasn't able to enter the ´ any longer. The error is:

You have encountered an unexpected error. Please contact the System Administrator for assistance.

1. Disable personalization with the functional administrator responsibility

Searching for any personalization in this responsibility ends up in a list of older personalizations done, but this particular pesonalization is not part of the list. I tried to deactivate all personalizations anyway, but the error page still pops up.

2. Disable self service personalization

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