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How do you resolve UNIQUE CONSTRAINT VIOLATION for Refresh from My Oracle Support job?

edited Feb 27, 2015 9:09AM in Using the My Oracle Support Portal (MOSC) 2 commentsAnswered ✓

OMS 12c --- version 12.1.0.1.0
First run of "Refresh from My Oracle Support" job from "Cloud Control 12c" ran successfully.

All subsequent runs have failed with the following error ...

Certification Data Load Details

-------------------------------

Loading from.../Orion/Services/components?ctype=product,release,platform,platform_version,wildcard-release,config-group,release-component,certification

Encounter problem= ORA-00001: unique constraint (SYSMAN.MGMT_ARU_CERT_PRODUCT_PK) violated

Rolling back...

- Error bf90f707-1b92-45e0-aa6e-a0e89ec16cb1: Unexpected IO exception.

Cause: ORA-00001: unique constraint (SYSMAN.MGMT_ARU_CERT_PRODUCT_PK) violated

The 'Refresh From My Oracle Support' job has failed on some errors, please check the above logs.

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