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Export for Offline Use Not Working after Upgrading to 7.3.1.4

edited Mar 6, 2015 10:00AM in Demantra Solutions - EBS (MOSC) 1 commentAnswered

Hi,

I successfully installed and tested 'Export for Offline Use' in v7.3.0.1 and now that we have upgraded to v7.3.1.4 last year, the Export for Offline Use is not working anymore. I'm getting this error message:

"Could not load file/URL specified: C:\Users|mpaspe\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\59\488cb0fb-24aecba4"

My Java does not reside in this folder. It resides in c:\Program Files\Java\jre6...

Is it possible to start all over again, i.e., uninstall what have been installed in 7.3.0.1 and setup a new offline environment for 7.3.1.4? I just don't know what folders, files and java, if any, needs to be deleted.

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