Siebel Business Process & Functionality (MOSC)

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is email address required for crm desktop synchronizatoon work

edited Mar 3, 2015 10:00AM in Siebel Business Process & Functionality (MOSC) 5 commentsAnswered


To be more specific, should the email address tagged to the Employee's Outlook profile match the email address tagged to the emplyee's Siebel record used to do the synchronization with. I tried to do a synchronization with having the email addresses as different and it worked.

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