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Siebel Business Process & Functionality (MOSC)

Can I add a specific email address to recipient list

Mar 3, 2015 12:09PM edited Mar 10, 2015 4:53PM in Siebel Business Process & Functionality (MOSC) 1 commentAnswered ✓

We have a requirement to add a specific email address to the F9 recipient list.

Currently the recipient list contains Service Request Owner, Service Request Contact and None.

Is it possible to add something like Customer Support <info@customer.com>?

Thank you,

Eddie

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