Customer Relationship Management - PSFT (MOSC)

MOSC Banner

IS it possible to Automatically cal a CI from CRM CASE ?

edited Mar 11, 2015 10:04AM in Customer Relationship Management - PSFT (MOSC) 2 commentsAnswered

We have Peoplesot Helpdesk for HR and peoplesoft HR. I am looking is it possible to call a CI from CRM case so that some data can be updated at HR side and close the case with out the agent having to open the page manually and save it?

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

PSFT CRM Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center