Order Management - EBS (MOSC)

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Return Rma

edited Mar 11, 2015 6:43PM in Order Management - EBS (MOSC) 3 commentsAnswered ✓

Hi

I am trying to return a RMA from Receipts window in Purchasing. The RMA quantity is 2 but I want to receive 3. I give the followng error message:

APP-PO-14886: The Quantity entered for the receipt is greater than the available Quantity.
The sum of the Quantity to be received and already received, 3, is greater than the sum of ordered quantity and over receipt tolerance, 2.

Over Receipt Tolerance is set to 200%

Can you please tell me why this error is shown?

Thanks

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